At Bottlenose Candles, every order is packed with care and a little coastal love.
We want your candles to arrive safely and swiftly, ready to bring warmth and calm to your home.
Shipping
Orders are usually packed and posted within 1–3 business days (excluding special requests).
We ship Australia-wide through Australia Post with a $12 flat rate or $16 express option.
Enjoy free shipping on orders over $100.
Local Delivery:
If you’re nearby in the Macarthur region (Campbelltown, Camden & Wollondilly), we offer free contactless delivery every Saturday between 9am–1pm.
Your order will be left in a safe spot, and you’ll receive a text once it’s been delivered.
Need a different time? Just get in touch, we’ll do our best to accommodate.
Once your order is dispatched, you’ll receive an email with your tracking details.
Please note that Bottlenose Candles cannot be held responsible for postal delays.
Returns & Exchanges
We want you to love your candles as much as we love creating them.
If your order arrives damaged, please email Bottlenose Candles within 2 days of delivery and include a photo of the item and packaging.
Once reviewed (within 48 hours), we’ll organise a replacement or refund.
We’re unable to offer returns or exchanges for change of mind, but if something isn’t quite right, please reach out.
We pride ourselves on warm, honest customer service and will do our best to make things right.
