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Frequently asked questions
Find answers to common questions about Bottlenose Candles, including soy candles, reed diffusers, soy wax melts, shipping, returns, wholesale, gift cards and our support for dolphin conservation.
A 200ml Bottlenose reed diffuser can provide continuous fragrance for approximately six to eight months. Its exact lifespan will depend on room temperature, airflow, the number of reeds used and how often they are flipped. Warmer rooms, direct sunlight, strong drafts and frequent reed flipping may create a stronger fragrance but can cause the liquid to evaporate more quickly. For longer-lasting fragrance, position your diffuser away from heat and direct sunlight and flip the reeds approximately every two weeks, or whenever the scent needs refreshing.
A good rule of thumb is to flip your diffuser reeds about once a week, or whenever you notice the fragrance starting to fade. Flipping the reeds refreshes the scent by exposing the saturated ends to the air, giving your diffuser a noticeable boost.For a stronger fragrance, you can flip them every few days. If you prefer a more subtle scent or want the diffuser oil to last longer, flip them less often. Just be careful when turning the reeds, as the oil can drip or stain nearby surfaces.
For the best fragrance experience, position your reed diffuser in a well-ventilated area where natural air movement can gently circulate the scent throughout the room. Entryways, living rooms, bathrooms and bedside areas are all great choices.Place it on a stable, flat surface and avoid direct sunlight, heat sources, open windows or strong draughts, as these can cause the fragrance to evaporate more quickly. We also recommend keeping the diffuser away from delicate, polished or painted surfaces, as the fragrance oil may cause damage if spilled.For larger spaces, consider using more than one diffuser to create a beautifully balanced scent throughout the room.
To prevent diffuser liquid from damaging surfaces, always place your diffuser on a stable, protected area and avoid direct contact between the liquid and furniture, countertops, or painted finishes. Fragrance oils can contain ingredients that may stain, discolor, soften, or strip certain materials, particularly wood, varnish, plastic, and painted surfaces.Use a coaster, tray, or protective mat underneath the diffuser, and take extra care when inserting or turning the reeds, as small drips can easily go unnoticed. If any liquid spills, wipe it up immediately with a soft, damp cloth and follow the surface manufacturer’s cleaning instructions.For added protection, keep the diffuser away from edges, high-traffic areas, and places where it may be knocked over. When in doubt, test the liquid on an inconspicuous area or ensure there is a non-porous barrier between the diffuser and the surface.
You can visit Dolphin Research Australia’s official website to explore their research, conservation work, and ways to get involved. We also share updates about our partnership on our website and social media, so you can follow along as your support helps create a gentle ripple of impact for dolphins and their ocean homes.
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