Question 1

Q: How should I burn my Bottlenose Candle for the first time to ensure an even burn?

Accepted Answer

A: For the best results, your first burn with a Bottlenose Candle should last at least 4 hours or until the entire top layer of the wax has melted into a liquid. This ensures that your candle will have an even burn throughout its lifespan, preventing tunneling and maximizing the candle's overall performance. Additionally, by following this guideline, you contribute to the longevity and quality of your hand-made, soy wax candle, making your experience with Bottlenose Candles truly enjoyable. Remember, with every purchase, you're also supporting Dolphin Research Australia.

Question 2

Q: How do I prepare my Bottlenose Candle for the best burn quality?

Accepted Answer

A: Before lighting your Bottlenose Candle, ensure the wick is no longer than 5mm. This prevents smoke and keeps the inside of your glass clean. If you notice any smoke while burning, extinguish the flame, trim the wick, and relight. This enhances the longevity and aesthetics of your candle. Every purchase supports Dolphin Research Australia, combining a delightful sensory experience with a meaningful cause.

Question 3

Q: What benefits do Bottlenose Candles' soy wax candles offer?

Accepted Answer

A: Our soy wax candles are natural, eco-friendly, and burn cooler, extending their burn time. They're non-toxic and safer for your health and the environment. Plus, every purchase supports Dolphin Research Australia. Enjoy a cleaner, longer-lasting burn while supporting a worthy cause.

Question 4

Q: Why should I choose Bottlenose Candles' soy wax candles over paraffin candles?

Accepted Answer

A: Our soy wax candles release fragrance naturally and last 25-50% longer than paraffin candles. They're eco-friendly, and the jars can be easily cleaned and recycled. Plus, every purchase supports Dolphin Research Australia. Enjoy a cleaner, longer-lasting burn while contributing to a worthy cause.

Question 5

Q: How long will my order take to arrive and how can I track it?

Accepted Answer

A: We aim to dispatch your handmade soy candles within 1-3 business days. Once shipped, you'll receive tracking information via Australia Post to monitor your package. Every purchase supports Dolphin Research Australia, making your shopping experience even more meaningful.

Question 6

Q: What should I do if my candle is damaged during delivery?

Accepted Answer

A: We're truly sorry your candle didn't arrive in perfect condition. Please email us at [bottlenosecandles@gmail.com](mailto:bottlenosecandles@gmail.com) with photos of the damage, and we'll send a replacement immediately. Your satisfaction is our priority. Thank you for supporting Dolphin Research Australia with your purchase!

Question 7

Q: How can I learn more about Dolphin Research Australia?

Accepted Answer

A: To learn more about Dolphin Research Australia, visit their official website. You can explore their research, conservation efforts, and ways to get involved. We also share updates about our partnership on our social media and website. Stay connected to see the impact of your purchases!

Frequently asked questions