FAQ

A: For the best results, your first burn with a Bottlenose Candle should last at least 4 hours or until the entire top layer of the wax has melted into a liquid. This ensures that your candle will have an even burn throughout its lifespan, preventing tunneling and maximizing the candle's overall performance. Additionally, by following this guideline, you contribute to the longevity and quality of your hand-made, soy wax candle, making your experience with Bottlenose Candles truly enjoyable. Remember, with every purchase, you're also supporting Dolphin Research Australia.

A: Before lighting your Bottlenose Candle, ensure that the wick is no longer than 5mm in length. This small step is crucial in preventing smoke and keeping the inside of your glass clean. Untrimmed wicks can cause smoke, leading to a darker residue inside the glass. If you notice any smoke while the candle is burning, simply extinguish the flame and trim the wick shorter before relighting. This practice not only enhances the longevity and aesthetics of your candle but also ensures a more enjoyable and cleaner burning experience. At Bottlenose Candles, we emphasize quality in every hand-made soy wax candle we produce, and following these simple tips will help maintain that quality throughout the life of your candle. Additionally, with every purchase, you're supporting Dolphin Research Australia, combining a delightful sensory experience with a meaningful cause.

A: Choosing soy wax candles from Bottlenose Candles offers several significant benefits. Firstly, soy wax is completely natural and derived from environmentally friendly sources. Unlike paraffin wax, which is a byproduct of petroleum, soy wax burns cooler, effectively extending the burning time of your candle. This means you get more value and longer enjoyment from your purchase. Additionally, soy wax is non-toxic and non-carcinogenic, making it a safer option for both your health and the environment. By choosing Bottlenose Candles, not only are you opting for high-quality, hand-made products, but you are also supporting sustainability and environmental conservation efforts. Moreover, with every sale, we donate to Dolphin Research Australia, making your purchase even more impactful. Enjoy a cleaner, longer-lasting burn with our natural soy wax candles while contributing to a worthy cause. Thank you for supporting our mission!

A: Bottlenose Candles' soy wax candles are a superior choice for several reasons. Firstly, soy wax releases fragrance naturally and for a longer duration, providing a consistent aromatic experience. These candles can last 25-50% longer than paraffin candles, making them a more economical option. Additionally, soy wax is eco-friendly; after your candle has burned down, you can easily wash out the jars with hot, soapy water, allowing the jars to be recycled. Beyond the practical benefits, purchasing from Bottlenose Candles also supports a noble cause, as every sale contributes to Dolphin Research Australia, aligning your love for quality candles with a positive environmental impact. Enjoy a cleaner, longer-lasting burn with our natural soy wax candles while contributing to a worthy cause.

A: At Bottlenose Candles, we strive to get your hand-made, quality soy wax candles to you as swiftly as possible. All orders placed will be dispatched within 1-3 business days of confirmation. Once your order has been shipped, we will provide tracking information through Australia Post, so you can monitor your package every step of the way. Plus, with every purchase, you are contributing to Dolphin Research Australia, making your shopping experience even more meaningful.

A: We’re truly sorry to hear that your candle didn’t arrive in perfect condition! At Bottlenose Candles, we pride ourselves on delivering high-quality, hand-made soy wax candles with every purchase contributing to Dolphin Research Australia. If your order reaches you damaged, we will happily replace it. Simply get in touch with us through our customer service portal at [bottlenosecandles@gmail.com](mailto:bottlenosecandles@gmail.com) and provide photos of the damaged product. Our team will promptly arrange for a replacement because your satisfaction means the world to us. Thank you for supporting our mission!

A: To learn more about the incredible work being done by Dolphin Research Australia, you can visit their official website. They provide detailed information on their research projects, conservation efforts, and ways you can get involved. Additionally, Bottlenose Candles regularly shares updates and stories about our partnership with Dolphin Research Australia on our social media channels and website. Stay connected to see the positive impact your purchases are making!